FAQ

What is your policy on refunds?

At Vivid Tempo Studio, our goal is your complete satisfaction. If, for any reason, you are dissatisfied with our services, please reach out to us

When will I be billed?

Once you complete the Producer Agreement, you can pay the 50% deposit. The remainder of the payment for the chosen package is due before any

Is my payment information secure?

Absolutely. Your security is of utmost importance to us. We employ secure third-party tools such as QuickBooks and Stripe to process your payments, ensuring your